Privacy Policy
At Ellenest, your privacy is our priority. We are committed to protecting your personal information and ensuring transparency about how your data is collected, used, and safeguarded. This policy explains what information we collect, how we use it, and your rights regarding your personal data.
Information We Collect
When you make a purchase, sign up for our newsletter, or engage with our website, we may collect the following information:
- Personal Information: Name, email address, shipping and billing addresses, phone number, and payment details.
- Usage Data: Information about how you use our website, such as browsing history, preferences, and interactions.
We collect this information to process orders, deliver products, improve your experience on our website, and communicate important updates.
How We Use Your Information
We only use your personal data for the following purposes:
- To process and fulfill your orders.
- To provide customer support and respond to inquiries.
- To send newsletters, promotional emails, or SMS notifications with your consent.
- To improve our website, product offerings, and overall customer experience.
Your information will never be shared, sold, or rented to third parties for marketing or advertising purposes. We may share information with trusted partners (such as payment processors and shipping carriers) only to complete transactions or provide services related to your order.
Newsletter and SMS Subscriptions
When you sign up for our newsletter or SMS notifications, we may send you updates, promotional offers, and product information. However, we respect your right to manage your preferences. You can unsubscribe from our emails or SMS messages at any time by following the “unsubscribe” link at the bottom of our emails or replying “STOP” to our text messages. You may also contact us directly at support@ellenest.com to update your preferences.
Data Security
We use industry-standard encryption technologies and secure servers to ensure that your personal data is protected during transmission and storage. Our security practices are regularly reviewed to guard against unauthorized access, use, or disclosure of your information.
Your Rights
As a customer, you have the following rights concerning your personal data:
- Access: You can request details about the personal data we have collected from you.
- Correction: You can update or correct inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, except for data required for legal or transactional purposes.
To exercise any of these rights, please contact us at support@ellenest.com, and we will respond promptly.
Changes to Our Privacy Policy
Ellenest reserves the right to update this Privacy Policy from time to time. We will notify you of any significant changes by posting an updated policy on our website. Your continued use of our website after changes are made constitutes your acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy, please contact us at support@ellenest.com.
Thank you for trusting Ellenest!
Information We Collect
When you make a purchase, sign up for our newsletter, or engage with our website, we may collect the following information:
- Personal Information: Name, email address, shipping and billing addresses, phone number, and payment details.
- Usage Data: Information about how you use our website, such as browsing history, preferences, and interactions.
We collect this information to process orders, deliver products, improve your experience on our website, and communicate important updates.
How We Use Your Information
We only use your personal data for the following purposes:
- To process and fulfill your orders.
- To provide customer support and respond to inquiries.
- To send newsletters, promotional emails, or SMS notifications with your consent.
- To improve our website, product offerings, and overall customer experience.
Your information will never be shared, sold, or rented to third parties for marketing or advertising purposes. We may share information with trusted partners (such as payment processors and shipping carriers) only to complete transactions or provide services related to your order.
Newsletter and SMS Subscriptions
When you sign up for our newsletter or SMS notifications, we may send you updates, promotional offers, and product information. However, we respect your right to manage your preferences. You can unsubscribe from our emails or SMS messages at any time by following the “unsubscribe” link at the bottom of our emails or replying “STOP” to our text messages. You may also contact us directly at support@ellenest.com to update your preferences.
Data Security
We use industry-standard encryption technologies and secure servers to ensure that your personal data is protected during transmission and storage. Our security practices are regularly reviewed to guard against unauthorized access, use, or disclosure of your information.
Your Rights
As a customer, you have the following rights concerning your personal data:
- Access: You can request details about the personal data we have collected from you.
- Correction: You can update or correct inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, except for data required for legal or transactional purposes.
To exercise any of these rights, please contact us at support@ellenest.com, and we will respond promptly.
Changes to Our Privacy Policy
Ellenest reserves the right to update this Privacy Policy from time to time. We will notify you of any significant changes by posting an updated policy on our website. Your continued use of our website after changes are made constitutes your acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy, please contact us at support@ellenest.com.
Thank you for trusting Ellenest!