Shipping Policy
At Ellenest, we strive to ensure a smooth and efficient shipping process for all of our customers. This shipping policy outlines the details of our order processing times, shipping methods, and estimated delivery times. Please review the information below before making a purchase to understand how your order will be handled.
Order Processing Time
Once you place an order, our team will work hard to process it as quickly as possible. Typically, orders are processed within **1-2 business days** (Monday-Friday). During holidays or high-demand periods, processing times may be slightly extended, but we will always keep you informed of any delays.
Shipping Time
After your order has been processed and dispatched, the estimated delivery times vary depending on your location. We currently ship to the United States and most European countries. Below, you will find a breakdown of estimated shipping times for these regions.
| Region | Estimated Shipping Time |
| United States | 7-15 Business Days |
| Europe | 7-15 Business Days |
Please note that these are estimated shipping times and may vary based on factors such as customs clearance, local postal services, and unexpected delays.
Shipping Costs
Shipping costs will be calculated at checkout based on the destination and weight of the order. We offer affordable and reliable shipping options to ensure your order arrives in a timely manner.
Tracking Information
Once your order has been shipped, you will receive an email with tracking information so you can monitor the progress of your delivery. Please allow up to 48 hours for the tracking information to update after receiving the email.
Shipping Destinations
We currently ship to the United States and European countries. For other international destinations, please contact us at support@ellenest.com for more information, as we are working to expand our shipping options globally.
Important Shipping Notes
We do not ship on weekends or public holidays.
Ellenest is not responsible for any customs fees, duties, or taxes that may be imposed by your country.
If there are any issues with your shipment, such as incorrect addresses or package loss, please contact us immediately so we can resolve the issue.
Thank you for shopping with Ellenest! If you have any further questions regarding our shipping policy, feel free to contact our customer support team, and we’ll be happy to assist you.